Why Every Small Business Needs A Website

Benefits Of A Website To A Business’ Workflow

In the modern business environment, for a business not to have a website is like driving a car in a thunderstorm without a windshield. Having a website is unanimously considered to be a crucial pillar in a successful business strategy. A website can greatly increase your capacity to work smarter, not harder. According to a 2017 survey conducted by Clutch, 29% of small businesses do not have a website.

When you quantify that number, that’s still a sizable percentage missing out on the opportunities that going digital can bring about to their business. A website is a host of marketing opportunities for your business to take advantage of and a medium that allows your business to cater to an information-hungry and critical online audience.

Here is a helpful list as to why having a website is absolutely necessary for a small business.

One-Stop Destination For Information

The modern digital audience goes online to learn more about your business. A website serves as an accessible portal that any interested audience can utilize 24 hours a day, 7 days a week. Compared to constantly attending to a phone and answering redundant queries, a website saves your business on crucial manpower and time that’d rather be allocating elsewhere productively for your business. Include complete and relevant information regarding your business’s products and services. Enrich your website’s content by adding a page describing your business’s history, a biography of key personnel, and any other relevant information such as contact information, business hours, and your store’s physical address that further raises your audience’s awareness and knowledge of your business.  

Websites Are An Extremely Effective Marketing Tool 

Websites are cost-effective and efficient marketing tools. Since you can basically put anything you want on your website, the marketing potentials are virtually endless. You can upload content such as relevant blog posts, company photos, and even advertisements and promotional videos. Your website is accessible anytime and anywhere, so take that opportunity and grab their attention with quality content.

Another marvelous thing that websites offer is that by utilizing proper digital analytics software, you specifically track user’s browsing habits on your websites. By coordinating with a digital marketing consultant, you can create an effective marketing strategy by reacting to your audience’s browsing trends. All the data in the world is available for you to use. The deciding factor between you and your competition is how you utilize and react to user and market data. 

Heightens Consumer Engagement 

Having a website requires you to constantly upload relevant updates about your business. This way, your audience can be constantly informed without having to call or visit your business’s physical address. This effectively renders business hours as an irrelevant factor both to you and to your audience when it comes to information dissemination. You can connect to your audience even further by incorporating website plugins such as chat services and forums which allows you to personally engage with your audience in real-time regardless of their distance and time zone relative to you. Having to provide constant updates and instant communication plugins ultimately establish a deeper and personal level of engagement. 

Improves Brand Identity and Legitimacy 

An online presence is now considered a standard for any business wishing to compete in the digital age. An online presence refers to not only having a website, but everything from social media accounts, online citations, and even a Google Maps address. A business’s online presence is the digital equivalent of a business sign on a physical store. People start to question the legitimacy of a store if it has no website. The more user traffic your website receives, the more reputable your business gets. It also enhances your business’s brand identity as word starts to spread throughout the digital landscape.   


You can now understand that having a website is pretty much unavoidable and not having one can ultimately spell doom for your business. Granted, there are reasonable concerns about not having a website such as the cost and resources it takes in creating one. Unless you’re a web developer yourself, then creating a website is going to cost money and time. Even if you do have some web developing skills, creating a website is a time-consuming process to the point that you’re better off hiring a professional web developer. Nonetheless, it is absolutely imperative to have a website in order to have a competitive chance in the modern business environment.  

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